Privacy Policy
Effective Date: January 1, 2025
Akrobat USA (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our websites, AkrobatUSA.com or Gianttrampolines.com (the “Sites”), or interact with our services.
By accessing or using the Sites, you signify your understanding and acceptance of the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access the Sites.
- Information We Collect
We may collect personal information from you when you:
- Create an Account: This may include your name, email address, mailing address, phone number, and password.
- Place an Order: This may include your name, billing and shipping address, phone number, email address, and payment information.
- Contact Customer Support: This may include your name, email address, order information, and any other information you provide in your communication.
- Subscribe to Our Newsletter: This may include your email address and any other information you provide in the subscription form.
- Participate in Surveys or Promotions: This may include your name, contact information, and any other information you provide in connection with your participation.
- Browse the Sites: We may automatically collect certain information about your visit, e.g., your IP address, browser type, operating system, referring URLs, pages viewed, and access times. We may use cookies and similar technologies to collect this information.
- How We Use Your Information
We may use your personal information for the following purposes:
- Process Transactions: To fulfill your orders, process payments, and provide customer support.
- Personalize Your Experience: To tailor content and offers to your interests and preferences.
- Improve Our Website: To analyze website traffic and usage patterns and to improve the design and functionality of the Sites.
- Improve Customer Service: To respond to your inquiries and provide better customer support.
- Send Periodic Emails: To send you order confirmations, shipping notifications, and updates about your account. With your consent, we may also send you promotional emails about new products, special offers, and other company news.
- How We Protect Your Information
We implement a variety of security measures to protect your personal information. These measures include:
- Secure Socket Layer (SSL) Technology: To encrypt your payment information during transmission.
- Secure Server: Your personal information is stored on a secure server with restricted access.
- Payment Gateway Provider: We use a reputable payment gateway provider to process your payments securely.
We do not store your credit card information on our servers after a transaction is complete.
- Cookies and Similar Technologies
We use cookies and similar technologies to:
- Remember and process items in your shopping cart.
- Understand and save your preferences for future visits.
- Track your browsing activity on the Sites.
You can disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Sites.
- Disclosure of Your Information
We may disclose your personal information to:
- Trusted Third Parties: Who assist us in operating our website, conducting our business, or servicing you. These third parties are required to keep your information confidential.
- Legal Authorities: When required by law or to comply with a legal process.
- Protect Our Rights: To enforce our Site policies or to protect our or others’ rights, property, or safety.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.
- Third-Party Links
The Sites may contain links to third-party websites. These websites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of these third-party websites.
- Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not provide any personal information on the Sites.
- Online Privacy Policy Only
This Privacy Policy applies only to information collected through the Sites and not to information collected offline.
- Your Consent
By using the Sites, you consent to the terms of this Privacy Policy.
- Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date at the top of the policy.
This policy was last modified on 01/01/2025.