Delivery and Returns
*Trampoline Shipping is free for all orders within the United States excluding Hawaii, Alaska, US Territories, Military and APO/FPO addresses. Please contact us for shipping quotes to these areas.
Shipping normally takes 2-7 business days. We use multiple carriers to deliver trampolines and will do our best to get your new trampoline delivered quickly.
You can return your purchase for any reason within 90 days as long as it is in unused, pristine condition and in its original packaging. Returns are to be sent back at your own cost to 1341 Distribution Way, Suite 13, Vista, CA 92081. Returns will be refunded at full price less initial shipping costs. If damage is detected or parts are missing upon return, those items will be deducted from your refund.
To return your purchase please send an email to: Akrobatusa@gmail.com Attn: Returns
- Initial shipping costs will be deducted from returns at the price we paid to ship to you even if you were given free shipping. *All returns must be in original packaging*
Return Guidelines
- The trampoline is unused and in its original packaging.
- All parts and accessories are included.
- The return is shipped back to our US-based returns address within a reasonable timeframe.
Return Process
Important Notes
- We do not generally deliver on weekends or holidays.
- Initial shipping costs will be deducted from returns at the price we paid to ship to you, even if you received free shipping.